Under the supervision of the Collection Supervisor, assumes responsibility for practical oversight
of trainees. This process includes teaching, direct observation, and on-going evaluation of
performance of staff through a mentoring process. Monitors the collection activities to ensure
compliance with SOPs. Serves as a resource for donor eligibility and phlebotomy complications.
Promotes positive image of CBC to the community

Performs donor interview and evaluates suitability of donor for donation based on
current SOP criteria
 Attends to donor’s comfort and safety post donation, including those having reactions or
complications to the procedure, and notifying the collection supervisor.
 Maintains confidentiality of all information regarding donors.
 Performs competently all tasks and responsibilities of Donor Care Technician I, II & III.
 Performs apheresis procedures.
 Labels all blood collection materials according to SOP.
 Cares for blood after collection, including prep for transport, temporary storage and
transportation to the center.
 Performs data entry of collections into BECS (Blood Establishment Computer System),
as applicable.
 Performs daily QC on equipment and documents performance.
 Maintains prompt and regular attendance.
 Serves as a role model and mentor to new employees to ensure their performance meets
all standards and regulatory requirements.
 Orients new staff to the workplace and helps them achieve a level of comfort in that
setting and serves as a resource to new staff.
 Demonstrates technical procedures to new staff and new procedures to incumbent staff.
 Observes new staff for competency in performing tasks and following SOPs and
observes incumbent staff for continued compliance to SOPs.
 Communicates closely with Training and Development Specialists regarding progress
and needs of new staff.
 Reviews staff completed work for accuracy and completion, and co-signs applicable
documents.
 Ensures completion of training records and forwarding of same in a timely manner to
Training and Development Specialists (as applicable).
 Assists with competency assessments and remedial training.
 Complies with CBC safety policies and procedures.

Education:
 High school diploma or equivalent. Medical Assistant degree strongly preferred.
Phlebotomy certificate preferred.
Experience:
 Prefer an individual with at least 12 moths experience in

o Blood collections
o Phlebotomy
o CBC, FDA,AABB and OSHA regulations